Frequently Asked Questions
Welcome!
Elizabeth and Anthony are beyond excited to have you join them as they say “Yes to Forever” ! Your presence means the world to us, and we’ve put together this guide to make your planning simple and stress-free.
Are children allowed at the wedding?
While children are welcome at the resort, our wedding celebration will be adults-only. We adore your little ones, but this will be an intimate event for grown-ups. The resort offers childcare options for families who bring children, so you can enjoy the festivities worry-free! Please contact the resort directly for details. Thank you for understanding and helping us create the atmosphere we’ve envisioned!
How do I book my room?
To lock in your room rate and minimum night stay, a $150 per person deposit is required. We strongly encourage guests to submit their deposit as soon as possible to secure their preferred room type.
Booking Policy – Must Book Through Destify
All guests are required to book through Destify. Destify offers a Price Match Guarantee, and booking through them avoids Hard Rock’s $100 per person per event booking fee for outside reservations.
Price Match Guarantee Steps
Step 1: Create your reservation on the group website and submit your deposit. Price matches will not be approved until the deposit has been placed.
Step 2: Reply to your Deposit Payment Confirmation email (automatically sent after your deposit is placed). Make sure you reply within 24 hours and attach a screenshot of the price you found.
Step 3: A Guest Services Specialist will contact you regarding the approval of your price match inquiry. If your match is not approved, your deposit will be refunded.
📋 View Full Price Matching Guidelines
Please note: We cannot match:
1. Mobile-exclusive deals
2. Member-only pricing
3. Non-refundable bookings
How can I contact Destify for help?
Destify support is available 24/7:
Use the chat box on their website
Scroll to the bottom and click Contact Us for their phone number and email
When should I book airport transfers?
All airport transfers must be booked at least 14 days before travel.
Why book early?
Booking early ensures:
You lock in the best room rate
You secure your preferred room type
You avoid additional fees
Closing Message
We can’t wait to celebrate with you! Thank you for helping us make this experience smooth and stress-free by following these guidelines. If you have any questions, Destify is here to help 24/7.